Practical Information
Welcome to the Asphalion Knowledge Centre’s “Practical Information” section! We’re here to guide you through the seamless process of enrolling in our training courses and ensuring a rewarding learning journey.
Registration Process:
To enrol in our training courses, simply browse through our course catalogue, select your desired training, and click on the ‘Sign up’ button. Follow the on-screen instructions to complete the registration process.
Payment Information:
After successful registration, an email confirmation with payment instructions will be sent to your registered email address.
Refund policy:
Our refund policy allows for a full refund if cancellation is made up to 7 days before the course begins, ensuring a risk-free enrolment.
Course Access:
Once registered and payment is confirmed, you will gain access to the training platform. A welcome email will guide you on how to access the course platform and use the available resources.
Technical Requirements:
Our platform is accessible on various devices including computers, tablets, and smartphones. We recommend a reliable internet connection, and a modern web browser.
Attendance and Participation:
Attendance is monitored and participants are expected to engage in the training sessions actively. Your participation contributes to your overall assessment.
Materials:
You will receive the related course materials by email.
Support and Assistance:
Our dedicated support team is available to assist you with any technical or course-related queries. Reach out via email, phone, or through the in-platform messaging system for prompt assistance.
Certificate of attendance:
Upon successful completion of the training, you will receive the certificate of attendance per email.
Privacy and Data Security:
We prioritize the privacy and security of your data. Our platform employs industry-standard encryption and security measures to ensure that your personal and financial information remains safe.
Course cancellation:
We reserve the right to cancel the course if a minimum number of attendees is not reached.
We’re committed to offering you a seamless and enriching learning experience. If you have any further questions or need additional information, please don’t hesitate to reach out to our dedicated support team. Your journey toward knowledge and expertise begins here at the Asphalion Knowledge Centre.
